Rosemont Media™ Values:
Integrity
Integrity - We aim to work with people who are honest and accountable, whether they are our employees or clients.
Attitude
Attitude - It is our goal to stay grounded, patient, and humble throughout our work, and to remember that no task is beneath any of us.
Engaged Work Ethic
Engaged Work Ethic - We remain enthusiastic, passionate, and conscientious about our work throughout the day, and support each other as a team.
Fun
Fun - We know the importance of enjoying where you work and who you work with, so we’ve been known to let loose and have a bit of fun when it’s appropriate!
Innovation and Creativity
Innovation and Creativity - We are eager to seek out new and creative ways to solve challenges.
Lending
Lending - When met with an obstacle, we strive to go above and beyond instead of giving up.
Performance
Performance - We take pride in our work, and are driven to continuously pursue growth and deliver the highest quality of personalized products for our clients.
Dedication
Dedication - We remain committed to doing things the right way, even if it isn’t necessarily the easiest route.
Benefits
Full-time Rosemont Media™ employees enjoy a host of benefits including health care, paid holidays, vacation, with more on the horizon as we continue to grow.
Current Opportunities
Account Executive
We are looking for a highly motivated, detail-oriented Account Executive to deliver customer support to the Rosemont client base. In this role, you will work under Senior Sales personnel to maintain client relationships by providing highly personalized service.
Confidence can sometimes hold us back from applying to a position. If you have customer service experience in another industry, that’s great, we encourage you to apply! A positive attitude, good work ethic, and willingness to learn will help you succeed in this role. Our team can teach you the rest!
Responsibilities:
- Assist Senior Consultant with account management
- Receive client requests and deliver instructions to appropriate team members within CRM software
- Keep clients informed on the status of requests and set appropriate expectations
- Perform quality assurance on website updates
- Learn and demonstrate a fundamental understanding of Rosemont products and services, and clearly articulate capabilities and advantages to clients
- Provide feedback from clients to assess possible refinements to existing products and the need for new products
- Light travel to annual trade shows and client offices as needed
Qualifications:
- 4 year Bachelor’s degree or equivalent experience
- 3+ years agency or sales and marketing experience, healthcare industries preferred
- Superior customer service skills and a desire to help people
- Ability to work well independently and in a dynamic team environment, and interface well with many individuals (sales, development, management)
- Excellent communication skills, both verbal and written
- Strong analytical skills and problem-solving ability
- Self-motivated, organized, detail-oriented, and thorough
- Demonstrates ability in prioritizing multiple projects that are smaller in scope
- Understand the importance of following up and rapidly learning new and changing software and tools
- Experience with SEO and other online marketing strategies a plus
- Experience with Google Analytics, WordPress, and social media a plus
- Flexible and open to change
Resumes submitted without a cover letter will not be considered.
*To help keep our employees safe, our team has transitioned to a hybrid work model. This position will be required to be in the San Diego office 1-2 days a week and will work remotely the remaining days. All employees working from the office are vaccinated.
Jr. Account Executive
We are currently seeking a highly organized, detail-oriented Jr. Account Executive to join our team. In this role, you will provide marketing support to our sales team and help maintain client accounts. Our ideal candidate is a reliable team player and an experienced professional with knowledge of customer service best practices.
Confidence can sometimes hold us back from applying to a position. If you have customer service experience in another industry, that’s great, we encourage you to apply! A positive attitude, good work ethic, and willingness to learn will help you succeed in this role. Our team can teach you the rest!
Responsibilities
- Act as a liaison between Sales Consultants, Account Executives, and clients by communicating the status of projects requests
- Effectively use CRM software to maintain client database, monitor project activity, and build reports
- Accurately input data into various software systems and maintain customer account information
- Process new and renewal sales orders
- Perform quality assurance on website updates
- Produce, update and maintain reports of client’s billable hours
- Complete all administrative tasks and duties in a timely manner
- Assist with answering incoming client phone calls
Qualifications
- 2+ years of proven work experience in sales, marketing, and/or customer service
- Capable of multitasking, prioritizing, and managing time efficiently with minimal supervision
- Detail-oriented and deadline-driven
- Excellent communication and problem-solving skills
- Ability to work well independently and in a dynamic team environment, and interface well with many individuals
- Highly proficient computer skills in Microsoft Office applications, specifically Excel
- Knowledge of Google Drive and Mac systems is a plus
- Positive attitude and professional demeanor
Resumes submitted without a cover letter will not be considered.
*To help keep our employees safe, our team has transitioned to a hybrid work model. This position will be required to be in the San Diego office 1-2 days a week and will work remotely the remaining days. All employees working from the office are vaccinated.
Apply
