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The term “review gating” is used to describe the act of soliciting feedback from customers and ushering them down a particular channel of action based on the overall sentiment of their response. For example, let’s say you treated two patients today, and the first expressed complete satisfaction with her experience…
At Rosemont Media, we are dedicated to helping our clients optimize their online presence and overall digital marketing strategy. In pursuit of this goal, our team works tirelessly to remain up-to-date with the latest industry trends and best practices. From innovative website design to impactful medical and dental search-engine optimization…
It’s no secret that patient reviews can have a big impact on your practice’s success. Patients seeking the services you provide are likely to read through your reviews before deciding if they want to schedule an appointment — if you have an abundance of positive reviews, they may be more…
Have you ever posted a positive review on your own business’ Facebook page? Or maybe paid to get more Twitter followers? While these tactics may seem beneficial to your company and harmless to your online reputation, the truth is they are considered “black hat” social media tactics and are not…
As a healthcare provider, you do everything in your power to prioritize patient safety, comfort, and satisfaction at every step of treatment. However, sometimes a new study or buzzworthy news story emerges that casts a negative light on a particular treatment or product, inciting anxiety in patients and leaving you…
Everyone has an opinion, and in the age of the Internet, we all now have the tools to make our opinions heard on a global scale. Not so long ago, the word “reviews” was typically relegated to a newspaper critic’s take on a local restaurant, a new movie or play…
Today’s patients spend a hefty chunk of time researching medical and dental options from the convenience of their smartphones, laptops, and other mobile devices. Furthermore, digital reputation management is more important than ever, with many patients turning to social media and online reviews to make informed decisions about their care….
Google Maps is filled with tons of reviews for local businesses that people can easily read and discover. These reviews are written by users for users to help others figure out if a business is worth visiting. Whether you’re looking for a restaurant, museum, plastic surgery office, or dental clinic,…
Testimonials are more important than ever to a business’s reputation. Not only can they help improve your search rankings (more on that later), but they are also an important part of managing your online reputation. Indeed, according to BrightLocal’s 2022 Local Customer Review Survey, 77% of consumers regularly read reviews…
We get it – when you don’t have time to habitually familiarize yourself with Internet marketing lingo in between patient visits, website jargon can be downright confusing. To help you better understand various industry terms that pertain to your online marketing strategy, we periodically define commonly-used terminology on our blog….