Reviews & Reputation

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What Is Yext, and How Does It Improve Local SEO?

What is yext?

Achieving a high-ranking position on Google Local listings relies not only on your practice’s Google reviews, but also on how your practice’s contact information is displayed on various third-party directory sites. These listings are often referred to as “business citations” or “NAP” (business name, address, phone number). With the number…

5 Tips to Encourage Patients to Leave Great Reviews

How to encourage patients to leave positive reviews

It’s no secret that patient reviews on popular platforms, such as Google, Yelp, RealSelf, and Facebook can highly influence your practice’s reputation and affect your ability to attract new patients. According to a recent study, 71% of surveyed patients said that looking at online reviews is their first step in…

Turning a Negative Online Review Into a Positive

How to deal with a negative review

As many doctors and dentists already know, cultivating positive patient reviews has become a critical aspect of building trust and legitimacy online. Authentic experiences provided by real patients are highly valued by individuals seeking an elective healthcare practitioner. Google Local listings, Yelp!, RealSelf, and Facebook are generally regarded as being…

Are Google Reviews Publishing Again?

Are Google Reviews Publishing Again?

When stay-at-home orders were enacted throughout the country (and world), many businesses were forced to shut down or reduce staff for a while, including most elective healthcare practices. In response to this, Google temporarily disabled reviews from being published, stating: “During the unprecedented COVID-19 situation, we are taking steps to…

9 Strategies for Boosting Business as Restrictions Ease

How can you boost business for your dental or medical practice now that COVID-19 restrictions are being lifted?

As more and more states begin to lighten COVID-19 restrictions, now is an ideal time to start implementing—or, at the very least, begin considering how to implement—strategies for ramping business back up at your medical or dental practice. To assist you in doing so, Rosemont Media has put together nine…

The Case of the Disappearing Google Reviews (and Why You Really Shouldn’t Worry Too Much About Them!)

Have you noticed a recent drop in the total number of your Google reviews? There are reasons for this, and while it can be understandably disconcerting to realize you may have fewer patient reviews on Google My Business this month as opposed to last month, it’s ultimately not something to…